Fairlabs Co., Ltd. ("Fairlabs," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you access our SaaS platform, Flowd (the "Platform"), at https://www.flowd.ai. It also outlines your rights regarding your information and how you can exercise them.

By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Identity Information:

• Name, title, or other identifiers.

Contact Information:

• Email address, phone number, or other communication details.

Business Information:

• Company name, position, or industry.

User Content:

• Any inputs, files, or feedback you provide while using the Platform.

Payment Information:

• Payment details, such as credit card or bank account numbers, processed through third-party payment providers.

Usage Information:

• Data about how you use the Platform, such as session durations, pages visited, or features accessed.

Technical Information:

• Details about your device, browser type, operating system, and IP address.

Inquiry Information:

• Any additional information you provide when contacting us or using our services.

We may also collect aggregated or anonymized data, which cannot be used to identify you and is not considered personal information.

2. How We Collect Information

We collect information in the following ways:

Directly from You:

• When you register for an account, submit inquiries, or interact with our services.

Automatically:

• Through cookies, server logs, and similar technologies to track your usage of the Platform.

From Third Parties:

• When you log in via third-party authentication services (e.g., Google or GitHub), we may receive information such as your name and email address, based on your privacy settings with those services.

3. How We Use Your Personal Data

We will only use your personal data when permitted by law. Common lawful bases include:

1. Performance of a Contract:

   • When processing is necessary to fulfill a contract with you or to take steps at your request before entering a contract.

2. Legitimate Interests:

   • When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms.

3. Legal Obligations:

   • When processing is necessary to comply with legal or regulatory obligations.

4. Consent:

   • When you provide explicit consent for a specific purpose. You can revoke consent at any time.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support.

• Legal Authorities: When required by law or to protect our rights.

• Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Platform. These technologies help us:

• Remember user preferences.

• Analyze Platform performance.

• Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the Platform.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including for legal or reporting obligations. Aggregated or anonymized data may be retained longer for analysis and service improvement.

7. Your Rights

You have the right to:

• Access Your Information: Request a copy of the information we hold about you.

• Correct Your Information: Update or correct any inaccuracies in your information.

• Delete Your Information: Request deletion of your personal information, subject to applicable legal requirements.

• Manage Preferences: Opt out of marketing communications by following the instructions in our emails or contacting us directly.

To exercise your rights, contact us at support@flowd.ai.

8. Security

We implement security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Platform after such updates indicates your acceptance of the revised policy.

10. Contact

For questions or concerns about this Privacy Policy, please contact us at:

• Legal Entity: Fairlabs Co., Ltd.

• Email: team@fairlabs.io

Effective Date: 2024.12.03.